ECCO Biom C4 Spikeless Golf Shoes

Returns

In order to support customers during the process of using the product, GolfBy would like to send you the following exchange policy (applicable to both online and in-store orders):

1. 1. Purchased items are non-refundable.
2. 2. Customers can exchange products only once within 07 days from the date of purchase, under the following conditions:
   • Not applicable to products in promotional programs.
3. 3. Conditions for applying the exchange policy:
   • Products must still have sales invoice.
   • Products must have intact labels and price tags.
   • Products are not dirty or damaged by external factors after leaving the store.
4. 4. Products purchased at the store can be exchanged at any store in the GolfBy system nationwide.
5. 5. The exchanged product must have equal or higher value than the purchased product:
   • In case the exchanged product has a lower value, GolfBy will not refund the difference.

We hope that customers understand and comply with the policy for the best shopping experience!

Delivery policy

With the goal of bringing convenience and speed to customers when purchasing products, GolfBy applies the following shipping policy:

1. For Hanoi area

• Free shipping for orders worth 3,000,000 VND or more .
• For orders with a value of less than 3,000,000 VND , GolfBy will notify shipping costs after working with the shipping unit.
• Delivery time: 7 to 10 days from order date, excluding holidays and weekends

2. For other areas

• Free shipping for orders of 3,000,000 VND or more and compact in size .
• For other orders, shipping costs will be applied based on the shipping unit's price list.
• Delivery time: Varies from 10 to 15 days from the time of order, depending on geographic location and product quantity.
• Before delivery, GolfBy will contact to confirm and notify shipping costs for customers to understand.

Note: This policy is to ensure efficient and transparent delivery service, bringing the best shopping experience to customers, excluding holidays and weekends.

Thank you for your trust and support of GolfBy!

Payment Policy - GolfBy

To ensure transparency and convenience in transactions, GolfBy applies the following payment policy:

• Customers need to pay 100% of the product value before delivery.
• In case of not paying in full, customers can choose to deposit at least 25% of the product value . The remaining amount will be paid before receiving the goods.
• We accept a variety of flexible payment methods, including:
  • Bank transfer
  • Credit card
  • E-wallet: Zalo Pay , MoMo