With the goal of bringing convenience and speed to customers when purchasing products, GolfBy applies the following shipping policy:
I. DELIVERY SCOPE REGULATIONS
www.golfby.com.vn delivers to customers nationwide, except for the following areas:
Conscious |
District |
Danang |
Hoang Sa District |
Hai Phong |
Bach Long Vi Island |
Khanh Hoa |
Truong Sa District |
Kien Giang |
Bac Ai District |
Ninh Thuan |
Con Co District |
(*) In cases of epidemics or in cases of force majeure at the time of occurrence according to the regulations of the state management agency in the delivery area, which may change according to the regulations of the state management agency arising in this area, www.golfby.com.vn has the right to refuse delivery.
(*) Orders will be delivered to the customer's home, except in cases such as: restricted office areas, apartment/high-rise areas (only delivery at the foot of the building) or inside restricted areas (military areas, borders, etc.).
II. REGULATIONS ON CHECKING GOODS UPON DELIVERY
In order to meet the needs and protect the maximum interests of customers when using the service, we implement a policy to support the viewing and checking of goods upon delivery. Customers must conduct a preliminary inspection upon receipt and sign the joint inspection report (if any). When receiving goods from the delivery staff, customers can open the sealed container of the goods. www.golfby.com.vn to check the goods (quantity, color, condition, type, size...).
Note : the inspection will not include product testing and in-depth inspection of product details.
If the delivery staff does not perform the joint inspection, the customer can refuse to receive the product at that time.
Customers are REQUIRED to pay shipping costs if they refuse to receive the goods after inspection for "Express" delivery.
Customers should make the most of the above benefits before receiving the goods to receive the best support in all situations if a return request arises.
III. DELIVERY TIME REGULATIONS
Delivery service time:
Delivery service during business hours from Monday to Saturday (except Sundays and holidays).
Area |
Standard Delivery |
Intra-provincial |
7-15 business days |
Local |
7-15 business days |
Inter-regional (between 3 cities Ho Chi Minh City, Hanoi and Da Nang) |
7-15 business days |
Inter-regional (from 3 big cities HCM, Hanoi, Da Nang to other cities in other regions) |
10-20 working days |
(**) Details of inner city and suburban division: depending on each shipping service provider, there will be different ways of dividing inner city and suburban division.
In Hanoi:
In Ho Chi Minh City:
In other provinces and cities: depending on the scope of regulations of the delivery unit.
IV. DELIVERY FEE REGULATIONS
1. For Hanoi and Ho Chi Minh areas
2. For other areas
Note: This policy is to ensure efficient and transparent delivery service, bringing the best shopping experience to customers, excluding holidays and weekends.
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We respectfully request that you only purchase products when you understand and agree to the above terms. Thank you for your trust and support of GolfBy!